Waiting Room
SmartClinic Web®, much more than waiting room management software
SmartClinic Web® is a software that allows the management of the waiting room of medical clinics. The waiting room of our cloud-based clinic management software will allow you to manage the order of arrival of patients, waiting time, and the accumulated delay per professional.
For each appointment, at a glance, you can see the patient’s accounting status, whether they are already in the waiting room, which clinic they need to go to and any important notes that the clinic staff have given you.
SmartClinic Web® complete or waiting room only
SmartClinic Web® is a software that allows the integrated management of medical clinics. The waiting room management module is seamlessly integrated with our appointment and task calendar. This allows you to work more efficiently and easily.
However, we also offer the possibility to use the waiting room management module completely independently. You can continue to use your favourite practice management software and use the SmartClinic Web® waiting room only to manage this aspect of your practice.
SmartClinic Web® completo o sólo sala de espera
SmartClinic Web® is a software that allows the integrated management of medical clinics. El módulo de gestión de la sala de espera está perfectamente integrado con nuestro calendario de citas y tareas. This allows you to work more efficiently and easily.
However, we also offer the possibility to use the waiting room management module completely independently. You can continue to use your favourite practice management software and use the SmartClinic Web® waiting room only to manage this aspect of your practice.
Configuration of the clinic’s waiting room
The waiting room configuration consists of creating as many waiting queues as we need. For example, in a dental clinic with two doctors and two cabinets, we would most likely want to create two waiting queues, one for each of the doctors. When patients come for appointments, we will assign them to the queue for each of the doctors in the queue, depending on the doctor who will be visiting them.
In order to start working, we must at least create a queue. The system imposes no limit on the number of queues, you can create as many as you need.
Configuration of the clinic’s waiting room
The waiting room configuration consists of creating as many waiting queues as we need. For example, in a dental clinic with two doctors and two cabinets, we would most likely want to create two waiting queues, one for each of the doctors. When patients come for appointments, we will assign them to the queue for each of the doctors in the queue, depending on the doctor who will be visiting them.
In order to start working, we must at least create a queue. The system imposes no limit on the number of queues, you can create as many as you need.
Allocation of appointments for each appointment
When a patient comes to the clinic for an appointment, the reception staff will assign a queue for the patient. Ideally, a ticket printer should be available to print out the shift code and give it to the patient.
In the complete SmartClinic Web® solution, this appointment assignment is done with a single click from the patient’s appointment in the appointment calendar. In the separate waiting room module, there is an appointment dispenser which is organised by queue. When the shift is assigned, the patient’s details can be saved so that the patient can be easily identified by the staff who will call him/her later.
Allocation of appointments for each appointment
When a patient comes to the clinic for an appointment, the reception staff will assign a queue for the patient. Ideally, a ticket printer should be available to print out the shift code and give it to the patient.
In the complete SmartClinic Web® solution, this appointment assignment is done with a single click from the patient’s appointment in the appointment calendar. In the separate waiting room module, there is an appointment dispenser which is organised by queue. When the shift is assigned, the patient’s details can be saved so that the patient can be easily identified by the staff who will call him/her later.
Calling patients when it is their turn
The person in charge of managing the waiting room will have, through our management module, a clear view of:
- Number of patients in each queue.
- Status of individual patients. Through their status, it will be possible to know whether the patient has not yet been seen or has already been seen and is just waiting to be passed by the reception staff.
- Time that has elapsed since the patient’s arrival at the clinic and since his or her last change of condition.
In this way, it will be very easy to locate the next patient and proceed with the call.
Calling patients when it is their turn
The person in charge of managing the waiting room will have, through our management module, a clear view of:
- Number of patients in each queue.
- Status of individual patients. Through their status, it will be possible to know whether the patient has not yet been seen or has already been seen and is just waiting to be passed by the reception staff.
- Time that has elapsed since the patient’s arrival at the clinic and since his or her last change of condition.
In this way, it will be very easy to locate the next patient and proceed with the call.
Waiting room shift screen
If you have a screen in the waiting room, you can project our last shift window. Each time a professional calls a patient from his or her office, a message will be displayed on the screen with the patient’s shift number and description of the waiting queue.
In this way, patients can easily find out when it is their turn, where to go and, last but not least, you will have scrupulously respected the law on data protection.
Waiting room shift screen
If you have a screen in the waiting room, you can project our last shift window. Each time a professional calls a patient from his or her office, a message will be displayed on the screen with the patient’s shift number and description of the waiting queue.
In this way, patients can easily find out when it is their turn, where to go and, last but not least, you will have scrupulously respected the law on data protection.
Prices waiting room management module
The prices of our waiting room management module are as follows:
- If you are already a SmartClinic Web® full version customer – 5 €/month. No limitations whatsoever.
- If you only need the waiting room management module – 20 €/month. No limitations and at no additional cost.
Prices waiting room management module
The prices of our waiting room management module are as follows:
- If you are already a SmartClinic Web® full version customer – 5 €/month. No limitations whatsoever.
- If you only need the waiting room management module – 20 €/month. No limitations and at no additional cost.
Request your free demo
What are you waiting for to try SmartClinic Web®? Start now to enjoy a 1 month trial period without any limitations.
Request your free demo
What are you waiting for to try SmartClinic Web®? Start now to enjoy a 1 month trial period without any limitations.
